Blog
August 28, 2024 / August 28, 2024 by Vertical Axion
The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned often find themselves in an uphill battle when it comes to customer retention. One approach businesses are using to better address the needs of customers […]
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August 19, 2024 / August 19, 2024 by Vertical Axion
Good time management is essential for businesses. It enables them to deliver their products and services on time and solve problems without affecting daily operations. Business automation software can contribute to effective time management. It saves employees from routine tasks, allowing them to focus on more strategic and impactful work. Leveraging automation software can enhance […]
July 18, 2024 / July 18, 2024 by Vertical Axion
Nothing causes the audience at a business presentation to tune out faster than a speaker who does nothing more than read from a slide show. Even when they’re interested in the topic and need the information to do their jobs more effectively, a poor presentation will leave them uninspired and bored. If you make the […]
July 15, 2024 / July 15, 2024 by Vertical Axion
Running a business now is not like running one just a decade or two ago. With the older system, if one couldn’t speak to a partner in person, slower fax machines and phone calls were the only alternatives. Similarly, research included manually borrowing library books and digital media meant posting unedited camera photos without filters […]
July 11, 2024 / July 11, 2024 by Vertical Axion
More businesses are choosing to adopt the hybrid cloud model with their computing and data storage needs. This approach involves the integration of on-premises infrastructure (such as dedicated servers) or private cloud solutions and infrastructure from public computing and storage service providers like Amazon Web Services (AWS), Microsoft Azure or Google Cloud. Hybrid cloud solutions […]
July 4, 2024 / July 4, 2024 by Vertical Axion
Suppose you’re a business owner currently using an Apple operating system. In that case, you may have been anticipating the big launch of Apple’s iOS 18 for some time. With many customizations and enhancements, the update’s features could greatly improve your company’s systems and functionality while protecting it more than ever before. Let’s see what […]
June 21, 2024 / June 21, 2024 by Vertical Axion
Zoom Introduces Post-Quantum End-to-End Encryption The security features of Zoom are getting a big boost. Post-quantum end-to-end encryption (E2EE) is now available in Zoom Meetings. This new encryption standard will soon be offered in Zoom Phone and Zoom Rooms. End-to-end encryption scrambles the call’s content so that only the people involved can read it. Businesses […]
June 20, 2024 / June 20, 2024 by Vertical Axion
Some business owners obsess over the Google algorithm, appeasing it with keywords, clear and concise website layouts, and more. These factors are crucial for ranking highly on SERPs so searchers find that company instead of its competitors but do mobile apps deserve that same consideration? Below are the pros and cons of building a mobile […]
June 17, 2024 / June 17, 2024 by Vertical Axion
The explosive growth of artificial intelligence has many business owners looking to leverage the technology. One of the best ways to maintain operational efficiency and support greater productivity is to begin automating routine tasks with AI. Discover more below. How AI Can Help With Task Automation AI uses powerful algorithms and machine learning to analyze […]
June 12, 2024 / June 12, 2024 by Vertical Axion
Wireless connectivity is on the cusp of a significant leap forward with the arrival of WiFi 7. This new standard is better in many ways than WiFi 6 and WiFi 6E. Here’s a breakdown of WiFi 7’s key strengths: Exponential speed increases. WiFi 7 delivers blazing-fast speeds, reaching up to 46 Gbps, four times […]
June 11, 2024 / June 11, 2024 by Vertical Axion
Buyers are every business’ lifeline. If in short supply, whether due to poor advertising, high competition, or a lack of personalized customer experiences, small companies falter with a low return on investment. In the latter case, where business owners don’t connect with their consumers, businesses tank simply because they cannot build loyalty. We’ll explain how […]
June 10, 2024 / June 10, 2024 by Vertical Axion
You’re working on a confidential project in Microsoft Edge for Business, a key piece of information appears on your screen. You instinctively hit the “Print Screen” key to capture it. However, instead of the usual screenshot, a black screen appears. Frustrating? Perhaps. However, for businesses that prioritize data security, this new feature in Edge for […]
June 6, 2024 / June 10, 2024 by Vertical Axion
In a move welcomed by IT administrators, a recent update to the Windows Update for Business deployment service offers greater flexibility in managing feature updates for Windows 11. Previously, feature updates were mandatory, downloaded and installed automatically after a short deferral period. The new policy allows IT admins to designate feature updates as optional. This […]
June 5, 2024 / June 10, 2024 by Vertical Axion
AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how chatbots can transform your customer service strategy. Provide Customer Service 24 Hours a Day, 7 Days a Week Chatbots can provide customer […]
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