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ServoPlex Blog

ServoPlex has been serving the Knoxville area since 2014, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Approach an Office Move with Your Technology in Mind

How to Approach an Office Move with Your Technology in Mind

One of the biggest signs that your business is doing well is that it is growing. When it starts to grow, you might notice that your office suddenly feels a little cramped. While moving an office can be stressful, it is often necessary to ensure that your company can continue to flourish. From an IT perspective, it can be even more challenging.

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Properly Cleaning a Laptop

Properly Cleaning a Laptop

It is important to keep modern computers clean, and laptops are no exception. However, a laptop's different form factor makes cleaning it much different from cleaning a traditional desktop computer.

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Ransomware is Only Getting Worse in 2024

Ransomware is Only Getting Worse in 2024

Since it was first documented in 1989, ransomware has only become far more severe, ruthless, and, most of all, prevalent. Let’s review some important statistics to remember if you are to understand ransomware and, even more importantly, avoid its impact on your business.

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Your Users Are Likely Your Biggest Security Threat, But You Can Fix That

Your Users Are Likely Your Biggest Security Threat, But You Can Fix That

Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.

Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.

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Why We Approach Tech Support with Empathy for the User

Why We Approach Tech Support with Empathy for the User

Among IT professionals, an acronym is sometimes used when discussing certain issues and challenges: “PEBKAC,” or Problem Exists Between Keyboard And Chair. In other words, user error. 

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