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ServoPlex Blog

ServoPlex has been serving the Knoxville area since 2014, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Rise Up Against Ransomware

Rise Up Against Ransomware

Like many of the past few years, this year has witnessed a significant surge in high-profile ransomware attacks. If you haven't already strategized how to safeguard your business from these threats, now is the time to act. Fortunately, you can take several proactive measures to mitigate the impact of ransomware attacks, and it all starts with preparation.

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Ransomware is Only Getting Worse in 2024

Ransomware is Only Getting Worse in 2024

Since it was first documented in 1989, ransomware has only become far more severe, ruthless, and, most of all, prevalent. Let’s review some important statistics to remember if you are to understand ransomware and, even more importantly, avoid its impact on your business.

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Your Users Are Likely Your Biggest Security Threat, But You Can Fix That

Your Users Are Likely Your Biggest Security Threat, But You Can Fix That

Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.

Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.

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Make Sure You Share These Cybersecurity Tips with Everyone You Know

Make Sure You Share These Cybersecurity Tips with Everyone You Know

Cybersecurity is crucial for everyone to focus on, both in the professional environment and in their personal lives. That’s why I wanted to put together a list of cybersecurity practices you should encourage your team to follow when they aren’t in the office or working remotely, when their time is theirs. 

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Invest in Your Business’ Future with Security Best Practices

Invest in Your Business’ Future with Security Best Practices

Nowadays, it is crucial that you make security a top priority. With the right approach, it not only saves you massive headaches, but also a considerable amount of capital—particularly if you leverage the appropriate solutions for SMBs. As a managed service provider, we can ensure that you implement the appropriate IT solutions to maximize the return on your security investment.

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The Best Way to Protect Your Business’ Reputation is to Protect Your Data

The Best Way to Protect Your Business’ Reputation is to Protect Your Data

SMBs tend to rely on their longstanding clients to bring in the majority of their revenue, so what happens when clients suddenly cannot trust your business’ reputation? Look no further than if you were to suffer from a cyberattack for an answer. It turns out that being careless with your clients’ data is one of the best ways to sink your reputation.

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Don’t Share Sensitive Data in Emails

Don’t Share Sensitive Data in Emails

All it takes is one oversight to potentially undo any benefits your cybersecurity protections and other best practices may deliver. For instance, even if you have things like multifactor authentication in place, a phishing scam or even some malware varieties could potentially give an attacker access to your email… and all the data your messages contain, just sitting in your inbox.

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Oversharing on Social Media Can Have Grave Effects

Oversharing on Social Media Can Have Grave Effects

Maintaining data security is an important consideration, and most people try to do what they must to secure their personal data. They verify emails; they roll out antivirus and antimalware; they take vigilant steps to avoid the myriad of threats and active attacks we all deal with from one day to the next. 

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Six of the Worst Data Breaches of 2023

Six of the Worst Data Breaches of 2023

In this blog, we do our best to give people the knowledge they need to protect themselves and their organizations while operating online. With all the digital tools that we all have come to rely on, it’s important to understand the result of a data breach on organizations and their customers. In today’s blog, we go through six of the most devastating data breaches that happened in 2023. 

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Understanding URLs Can Help You Avoid Being Hacked

Understanding URLs Can Help You Avoid Being Hacked

We often advise people to steer clear of clicking on suspicious links, but distinguishing between a legitimate URL and a dubious one has become increasingly challenging. Not only have malicious tactics evolved to the point where everyone has to stay on top of their game to not be fooled, these threats are almost pervasive so they are coming at people from all types of directions. We thought we would focus on a single punctuation mark that can make all the difference in whether a link is legitimately safe or potentially dangerous.

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AI Was the Hot Tech of 2023, But in 2024 It’s the Next Big Security Threat

AI Was the Hot Tech of 2023, But in 2024 It’s the Next Big Security Threat

2023 was definitely the year that AI became a household name. We’ve barely seen what artificial intelligence is capable of, and while industries are still coming up with more ways to use the technology, we’ve already seen countless examples of how people want to take advantage of AI for less savory purposes. 2024 is already shaping up to be the year that businesses need to protect themselves from AI-generated cybersecurity threats. Let’s take a look at everything you need to know as a business owner.

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What You Need to Look for in a Cyber Insurance Policy

What You Need to Look for in a Cyber Insurance Policy

Perhaps predictably, the word “insure” has roots that tie it closely to “ensure,” as it is meant to ensure a level of security after some form of loss. Nowadays, that loss often pertains to data, making cyber insurance an extremely valuable investment for the modern business to make.

However, in order to obtain this kind of insurance, businesses commonly need to meet some basic requirements. Let’s go over some of these requirements now.

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This Malware Targets Your Facebook Business Accounts

This Malware Targets Your Facebook Business Accounts

Chances are your business has a social media presence in at least some capacity, as it’s a good way to drive traffic to your business. However, hackers want to leverage this benefit against you. A new malware specifically targets Facebook business accounts to launch malicious advertisement campaigns using your own money against you.

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As if We All Didn’t Have Enough to Worry About: Let’s Look At Killware

As if We All Didn’t Have Enough to Worry About: Let’s Look At Killware

I hate to be the bearer of bad news, but when it comes to cybersecurity threats it’s kind of hard not to be. I used to look at it from two sides; one side is fascinated at the innovation and intensely brutal ways that high-end cyberattacks work, and the other side of me loses sleep at night worrying about these risks affecting our clients, prospects, and even my own business. This one particular classification of cyberattack, however, takes the cake for being especially frightening.

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There’s No Shame in Being Scammed

There’s No Shame in Being Scammed

I was talking to some colleagues the other day about cybersecurity and its relationship with modern everyday scams, like phone scams and similar things. In my opinion, it’s worth bundling these two topics together, and we found some interesting statistics that we’d like to share.

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4 Ways Hackers Can Take Advantage of Your Business Technology

4 Ways Hackers Can Take Advantage of Your Business Technology

Cybercriminals fight dirty, whether it’s attacking small businesses, large enterprises, or individuals who just want to watch Netflix. It doesn’t matter who you are or what you do for the community; you’ll always be a target for hacking attacks. To save time and effort, hackers will use low-tech attacks and social engineering attacks to target individuals. Hackers aren’t developing new threats all the time; if anything, they largely use existing exploits, purchasable software, and social engineering to take advantage of people.

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Physical Security is Spearheaded by Good Surveillance

Physical Security is Spearheaded by Good Surveillance

Digital security cameras have revolutionized surveillance, supplanting their analog counterparts due to their myriad advantages. Let’s outline three key benefits of deploying digital security cameras.

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It’s Time to Upgrade Your Firewall

It’s Time to Upgrade Your Firewall

As the threat landscape gets more concentrated with serious cyberthreats, new next-generation firewalls (NGFWs) have been developed to help stem the tide of negative outcomes that result from cyberattacks. An NGFW is an advanced network security device or software solution that combines traditional firewall capabilities with additional features and functionalities designed to provide enhanced protection and visibility into network traffic. NGFWs are designed to address the evolving and sophisticated nature of cyberthreats, including malware, intrusion attempts, and other malicious activities.

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Hackers are Using AI Too and It is Scary

Hackers are Using AI Too and It is Scary

Maintaining network security has proven to be more difficult for organizations as time has gone on. Like the people trying to keep them out of networks they don’t have access to, hackers are increasingly using artificial intelligence (AI) to enhance their cyberattacks and achieve various malicious objectives. Here are some ways in which hackers are using AI.

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Just Wish Ransomware Would Go Away? We Have Bad News…

Just Wish Ransomware Would Go Away? We Have Bad News…

Ransomware has rapidly climbed to be one of the most dangerous and feared malware attacks that is used nowadays. It’s gotten to the point that, if you wish they would just stop, we can hardly blame you.

Unfortunately, there is no reason to believe that ransomware is going anywhere.

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