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CEO of ServPlex with over 25 years of experience serving the IT needs of our business customers.

Reconsidering IT Principles Can Help Push Business Forward

Reconsidering IT Principles Can Help Push Business Forward

It isn’t often that you’ll hear a managed service provider say something like, “There’s no school like the old school.” In many ways, however, the basic principles of a solid business IT strategy haven’t changed all that much… despite the momentous changes that we’ve witnessed in terms of the technology we use. Let’s consider some of these principles, and how they’ve changed over time (if at all).

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Be Sure to Update Your Microsoft Passwords

Be Sure to Update Your Microsoft Passwords

The new year is upon us and after the debacle that 2020 was, it is extremely welcome. If you are like us, you have a new set of goals that you’ve created for yourself and are probably looking to improve your professional and personal well-being. One way to do that is to ensure that your accounts are secure. Today, we will be going through how to update your password with Microsoft.

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How to Make Your Google Account More Secure

How to Make Your Google Account More Secure

Going through your passwords and updating them every so often is a very wise habit to get into, particularly when they are used to protect a lot of data—as the password to your Google account often is. Considering this, let’s go over how to update your Google password and otherwise lock down your account.

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What 5G Means for the Internet of Things

What 5G Means for the Internet of Things

Few technologies in our time have been as anticipated as the fifth generation of wireless communications. 5G, as it is colloquially known, is promising to bring a whole new level of automation to society and business. One place 5G is sure to make big waves is with the Internet of Things, the billions of smart devices and services that are increasingly being leaned on as a new economy emerges. Today, we will take a brief look at 5G’s current state, its capabilities, and what it means for the future of the Internet of Things.

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The Cloud Continues Massive Growth

The Cloud Continues Massive Growth

Cloud computing has been one of the most utilized tools for business in 2020. The COVID-19 pandemic has made it crucial for businesses to give remote access to tools and one effective way to make that happen was to look to the cloud. This has expanded an already booming market and presents businesses of all sizes with the opportunity to get the computing they need without huge upfront costs. Today, we’ll take a look at the cloud computing market and how you can leverage hosted computing solutions to improve your business. 

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Steps to Take When You’ve Lost Your Phone

Steps to Take When You’ve Lost Your Phone

If you’ve lost or misplaced your smartphone (or tablet), it’s critical that you act quickly. Every second counts, especially if you suspect that your device was stolen. Here are the steps you need to follow immediately, even if you think you simply left it at a restaurant or in the backseat of a taxi.

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Steps to Take Before You Accidentally Lose Your Phone

Steps to Take Before You Accidentally Lose Your Phone

Nobody intends to lose their smartphone. For some of us, our mobile device is glued to our hands for a good portion of the day—it’s hard to imagine simply leaving it somewhere, right?

Mistakes happen. It doesn’t take more than a few minutes to set your smartphone up so you can track it down easily if you lose it. 

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What to Expect from 5G in 2021

What to Expect from 5G in 2021

2020 was a contentious—and for the wireless industry, momentous—year. Marking the official start of 5G networks, 2020’s events amongst mobile providers helped to reinvigorate an industry, while making some considerable shifts in the balance. Let’s consider some of these changes, and how the industry will continue to change for some time moving forward as 5G continues to grow.

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Here’s What You Need to Know About the Giant SolarWinds Cyberattack

Here’s What You Need to Know About the Giant SolarWinds Cyberattack

2020, unsurprisingly, has decided to go out with a bang, as it has been revealed that the United States was targeted in the largest cyberespionage attack to date. Let’s go over what this attack means, and how things will need to play out in the future.

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Revisiting Net Neutrality

Revisiting Net Neutrality

In the United States, the political scene is extremely divisive. This can be seen in nearly every political arena including the ongoing debate over who should have regulatory power over the Internet. In 2017, the Federal Communications Commission voted, three votes to two, to repeal the Net Neutrality rules that were implemented by the same regulatory body just two years prior. Today, with a new administration being sworn in in less than a month, we thought we’d revisit the net neutrality rules and see where we stand at present. 

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COVID-19 Clouds More than Christmas Plans

COVID-19 Clouds More than Christmas Plans

Today is Christmas day. In normal years, you would be bundling up to go to visit family and friends or preparing to host them.

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How AI Can Help the Burgeoning Small Businesses

How AI Can Help the Burgeoning Small Businesses

The small business owner is always looking for a way to either cut costs or to get more value out of their technology. Today, many businesses are looking to automated tools fueled by AI to do just that. Today, we thought we would talk a little bit about AI for small business and how it works to help increase business productivity.

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Holding Your Own Against Today's Most Pressing Threats

Holding Your Own Against Today's Most Pressing Threats

For all the attention that we (and many others) give to cybercrime, people are still falling victim to hacks and scams every day. With most businesses operating more in the digital sphere than ever before, it stands to reason that they need to do more to keep from being a victim of a data breach or worse. Here are six things your business should do to keep from being a victim of a cyberattack.

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Managed IT Can Help You Manage Your Technology Inventory

Managed IT Can Help You Manage Your Technology Inventory

Let me ask you a quick question: when was your critical business technology last updated? When do your software licenses expire? When did your printer last have any maintenance performed on it?

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Tip of the Week: Being Courteous and Professional with a Mobile Device

Tip of the Week: Being Courteous and Professional with a Mobile Device

With how business is conducted today, the capability of your workforce to stay connected while mobile is important. However, it can be equally important that this connectivity doesn’t come at the cost of their manners. Let’s go over a few ways to be more polite as you work remotely using a mobile device.

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Document Your IT Infrastructure

Document Your IT Infrastructure

Quick, off the top of your head, how many network switches are in use at your office? How many wireless access points? How many routers are past their warranty or no longer getting support?

That’s not a question most business owners are asked on a regular basis, and we don’t really expect you to be able to rattle off the answers. You should have all of that information documented though.

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Five Cool Technologies You Can Give for Secret Santa

Five Cool Technologies You Can Give for Secret Santa

The strangest year in our lives is coming to a close and the holidays figure to be just as strange. With the COVID-19 pandemic still roaring away, there probably won’t be a lot of the events that are typical this time of year. That doesn’t have to ruin the time of year, however. Today, we thought that we would take a look at five cool tech gadgets and services that won’t break the bank, but will also be a cool addition under the tree or for your secret santa. 

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Tip of the Week: Sign a PDF in Windows

Tip of the Week: Sign a PDF in Windows

PDFs have been around for a while and they have become an extremely useful file format for business. One of the best features of the PDF is that it is useful for securing signatures so that contracts can be handled over the Internet. Today, we’ll go over how you go about signing a PDF in Windows.

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A Field Guide to Phishing Attacks

A Field Guide to Phishing Attacks

Despite the name being mildly amusing, phishing attacks are no laughing matter. These scams, in all their different forms, wreak havoc on businesses—ranking as the top breach threat in the 2020 edition of Verizon’s annual Data Breach Investigations Report, and successfully impacting 65 percent of United States organizations in 2019 as reported by Proofpoint’s 2020 State of the Phish Report. Avoiding them requires you to be able to spot them, so let’s go over the different varieties of phishing that can be encountered.

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Social Media Is A Tool For Any Sized Business

Social Media Is A Tool For Any Sized Business

Nowadays, social media companies have a lot of power and influence, which is part of the reason that so many of today’s largest businesses have adopted social media as a critical promotional tool. With the average person spending about two hours and 24 minutes on social media and messaging applications per day, this makes social media a clear opportunity for any sized business to embrace. Let’s consider a few ways this can be accomplished for these different businesses.

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