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ServoPlex Blog

ServoPlex has been serving the Knoxville area since 2014, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

CEO of ServPlex with over 25 years of experience serving the IT needs of our business customers.

How Cloud Services and Pizzerias Offer Similar Benefits

How Cloud Services and Pizzerias Offer Similar Benefits

When you look at the cloud service business model, it can be easy to wonder how it is so beneficial to businesses - or really, how it fiscally can be. After all, dollars to donuts, the monthly service charges most likely add up to less than a business would spend for another, comparable service. To understand how the cloud does this, it may help to look at something that often occurs in the office.

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Windows 7 EOL is Not the End of the World

Windows 7 EOL is Not the End of the World

Windows 7 is only days away from being officially retired by Microsoft. The software company has done all it can to try to educate users about the end of the OS, which has its last support update on January 14, 2020, but won’t be getting any more. As of this writing there are still nearly 25 percent of computers running Windows 7. Let’s take a look at why it is imperative that you upgrade or find a solution to get out from under the Windows 7 OS. 

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Holy Moly It’s 2020: 50 Years of Technology

Holy Moly It’s 2020: 50 Years of Technology

Today is the first day of the third decade of the 21st century. For some, it’s just another year, but for others it seems almost impossible that we’ve reached this point without floating cars and manned missions to Jupiter. Fifty years ago, some of the technology that is used in the course of doing business was simply fiction or conjecture. We thought it would be neat to take a look at some of the technological changes made since 1970.

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How Our Help Desk Benefits You

How Our Help Desk Benefits You

You’re likely aware that we have a Help Desk for our clients to leverage, but not all companies handle their support the same way. Here, we wanted to share a few reasons that we are confident that our approach to support is better for our clients.

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Technology Concerns Heading Into 2020

Technology Concerns Heading Into 2020

For most businesses, technology has a major role in what they do. They use it in all manners of ways, but there is no question that it has become a driving force for business. As the calendar flips to a new decade, we thought that it would be good to take a look at what the 2010s brought us, and what to expect in the 2020s. 

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The Night Before Christmas (A Visit from St. Isidore)

The Night Before Christmas (A Visit from St. Isidore)

‘Twas the night before Christmas, and with all the work done,
The office was closing for some holiday fun;
Their coats buttoned up, they had all saved their files,
Everyone’s face creased in a big, toothy smile.

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The Technology That Protects Your Payment Cards

The Technology That Protects Your Payment Cards

These days most consumers lean heavily on their payment cards. Whether they use credit cards, debit cards, or gift cards, consumers today are much more apt to use their card then they are to use cash. Why is this? Convenience mostly, but also there is a belief that using a payment card is more secure than walking around with a wad of cash in your pocket. Today, we will get to the bottom of the matter.

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Could You Be Benefitting from Virtualization?

Could You Be Benefitting from Virtualization?

A big part of running a successful operation is knowing how to make the most of your resources, minimizing your operating costs while still generating optimal sources of revenue and other income. One way to do so is by making the most of the hardware you currently have - such as your servers.

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Tip of the Week: Warning Signs of a Phishing Attack

Tip of the Week: Warning Signs of a Phishing Attack

The modern cyberattack is more of a slight of hand than it is a direct attack. With encryption protecting a lot of business data, hackers need to find ways to circumvent that technology. They often do this though phishing. This week, we will take a look at some of the warning signs of phishing to help give you a little better awareness. 

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Co-Managed IT Can Help Fast-Track Tech Integration

Co-Managed IT Can Help Fast-Track Tech Integration

Typically, when a business decides to upgrade their technology it is out of necessity. Either the business grows fast and starts to outpace the existing tech or it is burning through capital and has to find a solution to help optimize its operational efficiency. Of course, a business could very well think that some new technology will improve their profitability, or it could be mandated to change by regulation. 

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The Best Smartphones Heading Into 2020

The Best Smartphones Heading Into 2020

The smartphone has become the most utilized computing device in the world. As a result, consumers are looking for the very best of them to get the functionality they demand. The current set of flagship smartphones that are available provide all types of benefits for business, for commerce, and for networking. Today, we’re going to take a look at the best phones you can buy heading into 2020. 

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Warning Signs That Your Computer Is on Its Last Legs

Warning Signs That Your Computer Is on Its Last Legs

It is no secret that a computer that doesn’t seem to want to behave (or seems to experience constant issues) is something that most people just want to replace, no questions asked. However, by nature of how computing devices are put together, it is entirely possible that your device could simply be in need of a (much less expensive) repair.

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Why a Cloud Backup Is a Necessary Part of Your Business Continuity

Why a Cloud Backup Is a Necessary Part of Your Business Continuity

Modern businesses generate a lot of data, some of which they couldn’t really function without. This makes the prospect of data loss especially dangerous, making a data backup imperative. Today, cloud computing is seen as the premiere option in terms of data redundancy and availability. Today, we’ll look at why you want to consider storing your backed-up data in the cloud.

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Smartphone Malware Is a Serious Threat

Smartphone Malware Is a Serious Threat

We all know how important it is to protect your desktop and laptop computers from malicious threats. Installing antivirus and security software is one of the first steps you take when you get a new computer, and for good reason. An unprotected device is at great risk. With that said, a lot of users don’t think about the threats that target their most-used devices, their smartphones.

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Tip of the Week: How Bandwidth Works (and Why It Matters)

Tip of the Week: How Bandwidth Works (and Why It Matters)

Businesses require a lot of their Internet connections, especially if they’re using technologies like VoIP, screen-sharing, and/or webinar platforms. If you’re looking to incorporate these features, you need to be sure you have enough bandwidth to support them. We’re looking at a few reasons that your bandwidth matters, and how to tell if you have enough for your needs.

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Control Your Profile, Part III

Control Your Profile, Part III

Social media - we can’t live with it, but we really can’t seem to live without it. People who frequently read our blog will notice how often we discuss Facebook, one of the biggest players in the social media space. Seeing as privacy is one of the biggest concerns today, we’re wrapping up our short series on Facebook by reviewing the settings you might not have realized were options on your Facebook profile.

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Control Your Profile, Part II

Control Your Profile, Part II

In part one of this series we started to go through Facebook privacy failings, but we didn’t really give you any information you can use. For part two, we have decided to take you through some security setting for Facebook. 

Facebook has over two billion users, and as a result, it has its fair share of privacy snafus. While they do (finally) make available all of a person’s Facebook information, their strategies to success are important reasons why there are so many privacy concerns throughout the online world. 

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Control Your Profile, Part I

Control Your Profile, Part I

If you use Facebook, you’re not alone. There are over two billion active users on the platform. Whether you are willing to accept it or not, Facebook is a huge part of a good chunk of the world’s lives. If being a well-connected, with the times, user has always described who you are, then we could have some helpful information oriented towards you in our blog today. We will be discussing your online identity, and who you have told Facebook you are. 

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Office 365 Offers More Than You May Think

Office 365 Offers More Than You May Think

Businesses should value organization, collaboration, and usability. There are few tools greater than what Microsoft has offered for nearly the last 30 years to fulfill these values. Excel, Word, PowerPoint, and so many more great tools are available to your business. Today we thought we would go over what other useful tools are available through Microsoft, and how your business can utilize each of them. 

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Taking a Long Look at Smartphones

Taking a Long Look at Smartphones

Smartphones are a marvel of modern ingenuity. After looking at employee smartphone use as a problem for much of the past few years, today’s businesses have begun to amend that strategy and are now using employee devices to their advantage. With such a large percentage of today’s workers actively using smartphones, it only makes sense for businesses to try and incorporate their employees’ devices into their day-to-day operational strategy. Today, we’ll take a look at smartphones and how they’ve managed to go from nuisance to necessity. 

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