ServoPlex Blog

Phishing emails are a real problem for today’s businesses, which makes it critically important that you and your team can identify them as they come in. Let’s touch on a few reliable indicators that a message isn’t a legitimate one.

Chances are, you not only have a smartphone, but that smartphone is also currently within arm’s reach. With these devices playing an increasingly important role in our personal and professional lives, these devices have proven to be a lucrative target for hackers to pursue. This week, our tip is meant to help you spot the warning signs that an application is hiding an attack.

Let’s be real. For most small businesses during this period, it’s been extremely difficult.  If you were somehow able to sustain operations during this time, you most likely had to make some serious alterations to the way that you normally do things. Today, we’re going to take a look at some of the technologies that you probably already have, and how you can change the way you use them to benefit your business as concerns spike over COVID-19. 

For the months that COVID-19 has been around, everyone has done all they can to hold on to their business. They have closed down, they have closed their offices and forced their employees to work from home, they have borrowed money and scaled back or eliminated their 2020 plans. It would be nice if all that sacrifice would pay off, but the frustrating reality is that there is going to be a lot of sustained discomfort for a lot of business owners. Let’s take a look at some things small business owners should consider as they reopen their businesses. 

Microsoft Excel is, for many, the de facto spreadsheet-creation software. However, fewer know about its useful formatting capabilities and shortcuts. To help you make your own Excel sheets more comprehensible, we’re sharing some tips to help you format your documents.

With more people than ever working from home, their ability to receive the support they need to keep their devices in top working order is crucial. As a result, many businesses have turned to managed IT service providers to maintain their employees’ computers. MSPs like us utilize a tool called remote monitoring and management software (RMM). Let’s discuss what it is and why it is so useful for managing your company’s IT. 

It is important that you have a handle on the technology that your business utilizes, which will require you to maintain comprehensive documentation regarding it and its support. Here, we’ll go through what a managed service provider includes in this documentation, as well as how it is used.

Productivity is—generally speaking—the core goal of any modern software solution. Today, we wanted to go over a few tools that can boost your productivity and efficiency right now.

As an owner of a small business, there are a whole lot of issues that you have to confront every day. Besides the normal issues, there are always situations that pop up without warning. When your business is small and more easily manageable, they are easier to steer one way or another When your business starts growing rapidly, however, turning things around can get more difficult. This can turn into roadblocks to progress. Today, we will look at some of the issues that a small business owner will encounter when their business grows fast.

COVID-19 has changed the way that most business owners look at a dollar. For months, businesses have been making strategic budget cuts to try to stay afloat. Cybersecurity has been the ultimate growth industry over the past several years, but in the face of the pandemic, the market for these products and services is seeing substantial retraction. In fact, Gartner estimates that in 2020, the cybersecurity industry will shrink by almost $7 billion. Today, we’ll take a look at the cybersecurity market and why it is important not to slow your cybersecurity spending if you can help it.

Getting tickets to see Hamilton was difficult before the global pandemic. The last time I had checked, ticket prices were over $600 on the low-end, and that was to reserve them 9 months early. With the pandemic, well, it’s just best to stay home.

Fortunately, on July 3rd, Disney released the Tony Award-winning Broadway musical on Disney+. You no longer have to Wait for It. What if you want to watch Hamilton with your friends while still practicing social distancing? We Know, and we’re about to show you. Best of all, your friends won’t need to be In the Room Where it Happens. We’re probably not going to stop with the Hamilton song title puns either.

Your data is vital for your organization’s continuity. Your data consists of everything from your company documents, accounting records, client contact information, prospects and leads, procedures, and everything else needed for you to keep operations running smoothly. That’s why all businesses need a solid backup solution that is monitored and tested regularly.

In response to the coronavirus pandemic, many people are avoiding human contact by turning to the Internet and mobile apps. On a national scope, mobile banking alone has seen an increase of 50 percent over just the last few months. In what certainly is no coincidence, the Federal Bureau of Investigation recently put out a warning that identified banking apps as likely targets for hackers.

If you spend a lot of time in front of a computer, eye strain can be a big problem. Staring at a screen for too long can be irritating, and some even experience headaches and exhaustion from it.

Fortunately, a lot of common applications have been deploying dark or night modes. Microsoft Word’s take on this has been, well, less than desirable. We’ll show you a way around it to help save your eyeballs a lot of strain.

If you are an entrepreneur, changing the way that you look at your business can be pretty difficult. Many businesses start out with not much more than a ray of hope, so if your business is doing well, you must be doing something right. When demand makes you think bigger, your technology spend becomes a major priority. Let’s take a look at some of the changes a growing business has to make. 

A lot of people never stop and consider how their data is saved. It’s something we all have, from old photos of our family vacations to the files kept on the server back at the office, but not many people know the actual mechanics behind it. Today, we wanted to go over these specifics, and hopefully make it clear why we always advocate for backup practices.

A business’ budget is the biggest authority over it. As a result, each business needs to spend some time adjusting their operational investments to put itself in the best position to reach its goals… a process that a managed service provider’s help can make much simpler. Let’s review some ways that an MSP can help a business get that much more out of its investment into its IT.

More people than ever are utilizing the conveniences of the Internet and mobile apps to avoid unnecessary human contact during the coronavirus pandemic. In fact, mobile banking alone has increased by 50 percent over the last few months, nationwide. In a recent PSA, the FBI warned that hackers are likely to be targeting mobile banking apps.

If you have a computer, it has data on it that you’ve stored. Whether it’s the novel you’ve been working on in your spare time or pictures from your kid’s sixth grade graduation on your home PC, or the databases and applications that your business’ infrastructure supports, all of this data is generally stored in exactly the same way. Whatever your case, you should know that your data is terrifyingly fragile - far too fragile to ever be kept in just one place. Let’s dive deeper.

While it seems that some business will best be conducted remotely for some time yet, it is still very important to start planning for a return to in-house operations now. This will help them to hit the ground running when the floodgates open back up. For this week’s tip, we’re going over how to return to the office after working remotely, while also reviewing some best practices for adjusting to remote work (just in case).